Cancellation Policy Last update 9 months ago

Cancellation Policy:

5.1. General Policy:

Clients and talents must adhere to the cancellation policy specified on ShowcaseYourself.com.

5.2. Cancellation Initiated by the Client:

A cancellation fee of 50% of the booking fee will be applied.

The remaining 50% of the booking fee is eligible for a refund, subject to the following conditions:

Refund is applicable only if the cancellation is made 48 hours before the scheduled project.

Refund is applicable for specific products and services listed on the website.

5.3. Cancellation Initiated by the Talent:

ShowcaseYourself.com may apply a cancellation fee as outlined in the terms agreed upon between the talent and ShowcaseYourself.com.

Any refund eligibility for the client will be subject to the terms negotiated between the talent and ShowcaseYourself.com.

Dispute Resolution:

6.1. In the event that the talent does not perform according to the agreed terms, the client may raise a dispute.

6.2. Disputes will be handled by the back-end team of ShowcaseYourself.com to assess the situation objectively.

6.3. The back-end team will investigate the dispute and determine the appropriate resolution.

6.4. If the dispute is found in favor of the client, the talent may be required to provide a partial refund of up to 50%, at the talent's discretion.

Refund Process:

7.1. ShowcaseYourself.com will process the refund within 5-7 working days after receiving the cancellation or dispute resolution request.

7.2. The refunded amount, excluding the payment gateway charges, will be deposited into the customer's bank account.

Note:

All cancellation, refund, and dispute resolution details are subject to change, and any modifications will be communicated to users through the platform.